🔹 1. GENERAL POLICIES

Application & Acceptance

• Applications do not guarantee a space at any event.

• Exclusivity is not guaranteed, but efforts will be made to avoid oversaturation of similar products.

• Vendors will be notified if accepted and must submit payment within 24 hours. An additional 24-hour grace period may be granted. After 48 hours, unpaid spots will be reopened to other vendors.
   

Payments

• All payments are non-refundable, non-transferable, and non-creditable under any circumstances.

• By submitting payment, vendors agree to all terms listed herein.
   

Sales & Licensing Responsibility

• Vendors are responsible for complying with all local, county, and state regulations. This includes proper business licenses, permits, and sales tax documentation.

• Miami Friendors is not responsible for verifying vendor compliance or handling any legal matters related to vendor business operations.
   

Code of Conduct

• All vendors are expected to maintain a respectful, professional, and inclusive environment.

• Harassment, discrimination, aggressive selling, or any inappropriate conduct may result in immediate removal without refund and disqualification from future events.
  
   

🔹 2. EVENT OPERATIONS

Setup & Breakdown

• Vendors must be present and fully set up by the time listed in the acceptance email. Early breakdown is not permitted.

• Vendors are required to stay for the entire duration of the event. Early departure may result in suspension from future markets.
   

Vendor Check-in & Spot Assignment

• All vendors must check in with a Miami Friendors representative before setting up.

• No tent or display may be erected prior to check-in and space assignment.

• Violations will result in immediate removal from the event without refund and potential disqualification from future events.

• Spots are assigned by Miami Friendors staff. No spot saving is allowed.
   

Property & Liability

• Vendors must bring all necessary equipment, including tents, tables, chairs, and extension cords.

• Tents must be properly weighted to ensure safety.

• Vendors are responsible for any damage caused by their setup to the venue, other vendors, or attendees.

• Miami Friendors and venues are not responsible for lost, stolen, or damaged items.
  
   

🔹 3. WEATHER POLICY

Standard Rain or Shine Policy

• All events are Rain or Shine unless officially canceled by Miami Friendors or the venue.

• Refunds, credits, or rollovers are not provided for absences due to inclement weather, illness, scheduling conflicts, or emergencies.
   

Severe Weather Exception (Zoo Miami Events Only)

• For Zoo Miami markets: if a vendor determines that the weather is severe or unsafe, they may email hello@miamifriendors.com at least 24 hours before the event start time for a one-time transfer to another Zoo date.

• This does not apply to general markets or other venues.

• No-shows or late communication will result in forfeiture of vendor fees.
  
   

🔹 4. CANCELLATIONS & REFUNDS

General Policy

• All fees are non-refundable, including vendor cancellations for any reason.

• Day-of cancellations or no-shows without communication may result in disqualification from future events.
   

Emergency Exceptions

• If a vendor must cancel at least three days prior due to an emergency, they may request a rollover by submitting official documentation, such as a medical note or accident report.
  
   

🔹 5. MARKET FORMATS

Standard Markets

• Vendor requirements, hours, and rules will be shared via acceptance email and market-specific details.
   

$25 Market Events

• These are small-format events featuring 1 to 5 vendors.

• Hosted at a variety of venues including breweries, restaurants, hotels, commercial buildings, and more.

• Vendors are responsible for researching the venue and surrounding area to ensure brand alignment.

• Miami Friendors does not guarantee foot traffic and does not promote $25 Markets — marketing is primarily the vendor's and/or venue's responsibility.

• These markets are designed for low-cost brand exposure and audience testing.
   

Zoo Miami Markets

• No CBD, food, dessert, or beverage vendors allowed.

• No plastic or Styrofoam packaging permitted. Vendors not compliant will be turned away.

• Electricity is not provided.

• Setup is from 8:00–9:40 AM. Market runs from 10:00 AM to 5:00 PM. All vendors must vacate by 6:00 PM.

• All vendor booths must be clean upon departure.

• Zoo markets are rain or shine, and vendor fees are non-refundable.

• One-time date transfers due to severe weather are only allowed if 24-hour notice is provided by email (see Weather Policy above).
  
   

🔹 6. BRANDING & PROMOTION
Media Release

• By participating, vendors grant Miami Friendors permission to use photos, video, logos, or promotional materials from the event for marketing and advertising purposes.
   

Social Media Tagging

• Vendors are encouraged to tag @MiamiFriendors on Instagram, TikTok, Facebook, and other platforms before, during, and after the event.

• We may reshare tagged posts to boost visibility and support your brand.